Editorial Policy
Last updated: March 2025
Introduction
Travel eSIMple is an independent eSIM comparison and review website. Our mission is to provide travellers with clear, accurate, and unbiased information to help them choose the best eSIM data plan for their destination and needs. This Editorial Policy explains how we produce, maintain, and update our content, and how we handle our commercial relationships to ensure our editorial integrity is never compromised.
We hold ourselves to a high standard of editorial conduct. Users of our platform should be confident that the information we provide is honest, thoroughly researched, and free from undue commercial influence. This policy applies to all content published on travelesimple.com, including reviews, comparison tables, destination guides, buying guides, and news articles.
Editorial Independence
Our editorial team operates independently of our commercial and affiliate partnerships. The providers featured on our platform cannot pay for positive reviews, higher rankings, or preferential editorial treatment. Affiliate commission arrangements do not influence the editorial scores or rankings we assign to any product.
We maintain a clear separation between our editorial function and our commercial function. Decisions about what content to publish, how products are rated, and which recommendations are made to users are made exclusively by our editorial team on the basis of objective assessment and evidence.
Our editorial team has the right to publish negative reviews, to rank affiliated products below non-affiliated alternatives where warranted by objective criteria, and to remove products from our platform where they no longer meet our quality standards, regardless of any commercial relationship.
Our Review Process
When reviewing eSIM plans and providers, our editorial team follows a structured assessment methodology. Our reviews evaluate products against the following criteria:
- Price and value: Cost per GB of data, pricing transparency, and available plan options at different price points;
- Coverage: Number of countries supported, network partners, and reported real-world coverage quality;
- Data speeds: Advertised and reported download and upload speeds, network type (4G/LTE/5G);
- Ease of activation: Simplicity of the QR code installation process, compatibility with common device types, and clarity of instructions;
- Top-up options: Availability and ease of purchasing additional data once an initial plan is exhausted;
- Customer support: Availability, responsiveness, and quality of customer service channels;
- User feedback: Aggregated user reviews and independently verified feedback from travellers.
Where we have personally tested an eSIM plan, this will be stated clearly in the review. Where we rely on third-party data, provider-supplied information, or aggregated user reviews, this will also be stated.
Affiliate Disclosure
Travel eSIMple operates an affiliate business model. This means that some of the links on our website are affiliate links: if you click on such a link and subsequently make a purchase, we may receive a commission from the eSIM provider at no additional cost to you.
We disclose this commercial arrangement clearly and prominently in accordance with the UK Competition and Markets Authority (CMA) guidance on online reviews and the ASA/CAP Code on advertising and marketing communications. Our disclosure appears:
- In this Editorial Policy;
- In our Disclaimer page;
- On relevant comparison and review pages in clear, plain language.
We only enter into affiliate partnerships with eSIM providers that we believe offer genuine value to consumers. Our affiliate status with a provider is never a precondition for inclusion in our comparison tables — we may list non-affiliated providers where this better serves our users.
Accuracy and Fact-Checking
Accuracy is fundamental to our service. eSIM pricing, data allowances, coverage, and device compatibility can change frequently. Our approach to accuracy includes:
- Verifying all key data points — including pricing, plan specifications, and coverage — directly against provider websites before publication;
- Cross-referencing technical claims with independent sources where possible;
- Adding a "last verified" date to comparison tables and key data pages so users know how current the information is;
- Including prominent disclaimers on pages containing pricing data, noting that prices and availability are subject to change without notice and that users should confirm current details directly with the provider.
We do not knowingly publish inaccurate or misleading information. If you identify an inaccuracy in our content, please report it to us at contact@travelesimple.com and we will investigate and correct it promptly.
Updating Content
We regularly review and update existing content to ensure it remains accurate and relevant. Our content update schedule is as follows:
- Comparison tables: Reviewed and verified at least monthly, or promptly following notification of a material change by a provider;
- eSIM provider reviews: Full reviews are reassessed at least every six months and updated as needed;
- Destination guides: Reviewed every six months or following significant changes to local mobile network availability or regulation;
- Legal and policy pages: Reviewed at least annually and updated to reflect changes in law, regulation, or business practice.
Where content is materially updated, we update the "last updated" date on the relevant page. We do not silently update content in a way that could mislead users about the timeliness of information.
User-Generated Content
Where we feature user reviews or user-submitted feedback on our platform, we are committed to presenting genuine, unmanipulated user opinions. Our standards for user-generated content include:
- We do not fabricate, incentivise, or suppress user reviews;
- We take reasonable steps to verify that reviews are submitted by genuine users who have experience of the product or service reviewed;
- We moderate user-generated content to remove illegal content, spam, or content that breaches our community standards, but we do not edit reviews to make them more favourable to any provider;
- Where a provider has requested the removal of a review, we will only comply if the review is demonstrably false, defamatory, or otherwise unlawful.
Sponsored Content
Occasionally, we may publish sponsored content — articles, guides, or other materials produced in association with or funded by a commercial partner. All sponsored content is clearly labelled as "Sponsored", "Paid Partnership", or equivalent prominent disclosure at the top of the page, distinguishable from our independent editorial content.
We reserve the right to decline, edit, or require amendments to sponsored content that contains misleading claims, factual inaccuracies, or content that we consider inconsistent with our editorial standards. The existence of a commercial relationship does not give a sponsor the right to editorial approval of our independent reviews or comparison content.
Corrections
We are committed to correcting errors promptly and transparently. When a material inaccuracy is identified in our published content, we will:
- Correct the inaccuracy as quickly as reasonably possible;
- Where the error was material to a user's decision-making, include a brief correction notice indicating the nature of the change;
- Update the "last updated" date on the affected page;
- Notify the person or organisation that reported the error where they have provided contact details.
We do not delete articles or pages to conceal past errors. Corrections are made transparently in situ.
Author Standards
All individuals producing content for Travel eSIMple — whether employed, contracted, or contributing on a freelance basis — are expected to adhere to this Editorial Policy and our Code of Ethics. Authors are required to:
- Conduct thorough research and verify claims before publication;
- Disclose any personal financial interests in the products or providers they write about;
- Not accept gifts, hospitality, or other benefits from eSIM providers in exchange for favourable coverage;
- Write in clear, accessible language that serves the needs of a general consumer audience;
- Attribute sources and data accurately.
Authors are identified on published content where appropriate. Author profiles include relevant expertise or background where this assists users in assessing the authority of the content.
Contact the Editorial Team
If you have questions about our editorial standards, wish to report an inaccuracy, or would like to provide feedback on any of our content, please contact our editorial team:
We aim to acknowledge all editorial enquiries within 3 business days.